Vikalpa Origins · Information

Refund & Return Policy

Our 100% customer satisfaction guarantee.

1. Damaged or Tampered Shipments

If your package arrives damaged or leaking, please notify us within 48 hours of delivery with photo/video evidence at [email protected] or via WhatsApp.

2. Hassle-Free Replacement or Refund

We will immediately dispatch a free replacement or issue a full refund to your original payment method within 3-5 business days.

3. Food Safety Guidelines

Due to FSSAI food safety regulations, opened consumable products cannot be returned unless verified defective or spoiled upon arrival.